Support and Service

Support and Service

Product and Application Support

Rely on our over three decades of combined experience to provide pre and post-sales support for our products and applications. We’re happy to assist with your temperature measurement and application questions when you need to increase the accuracy and performance of your measurement equipment and sensors.

Product Service

In the unlikely event that your Accurate Thermal Systems product needs repair or calibration, please contact us so we can issue an RMA number. You may also call us at 609-326-3190 and choose the option for service.

In some instances, an aging piece of equipment may need a repair that cannot be justified economically. In these scenarios, we would happily provide a trade-in discount for new replacement equipment. We can also offer a discount for older competitor products as well.

NIST Traceable Temperature Calibration Services

We offer NIST traceable calibration services on a range of temperature instruments and sensors, including dry block calibrators, thermometers, temperature sensors/systems, RTDs, PRTs, thermocouples, laboratory equipment, indicators, and many others at economical prices with a fast turnaround. Our calibration services are ISO17025 compliant and offer low measurement uncertainties. Download the calibration services form below for more of our uncertainties and a sample of the typical certificate we issue. All of our measurement and test equipment is calibrated at defined intervals by ISO17025 primary standards labs, for which we can provide copies of certificates by request. Contact us today to request a calibration quotation for your equipment.

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